Last Updated: January 1, 2025
This Privacy Policy applies to the RobotRoom service (“Service”) provided by BC Innovation Labs LLC DBA PictPerfect (“Company,” “we,” “us,” or “our”), located at 10922 80th Pl NE, Kirkland, WA 98034. RobotRoom is an experiential kids play environment where children interact with advanced AI-driven robots. We are committed to protecting the privacy of all visitors, including children under the age of 13, and we comply with the Children’s Online Privacy Protection Act (COPPA).
We understand the importance of safeguarding children’s personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our Service. By using RobotRoom, you agree to the practices described in this policy. If you do not agree, please do not use our Service.
Child Personal Information: We may collect personal information from children only to the extent that is reasonably necessary for them to participate in the activities offered by RobotRoom. Types of information may include:
We endeavor to minimize the amount of personal information collected and will obtain verifiable parental consent before collecting personal information from a child under 13, where required by law.
The information collected from children is used solely for the purpose of providing and enhancing the RobotRoom experience. This includes:
We do not use children’s personal information for marketing or advertising purposes. We will not condition a child’s participation in any activity on the disclosure of more personal information than is reasonably necessary.
We do not share personal information with third parties for marketing, profiling, or other unrelated purposes. However, to enable the core functionality of our Service, we may share anonymized or pseudonymized data with trusted third-party service providers via secure APIs. These third-party providers assist in processing audio or visual data to allow our robots to interact and respond more effectively to children.
Anonymization/Pseudonymization: Before sharing any data with our service providers, we remove or alter any information that could identify a specific child. For example, facial features may be converted into abstract data points and voices may be translated into anonymized acoustic patterns. This ensures the data cannot be used to identify a child outside the context of providing the requested service.
Parents and legal guardians have the right to:
To exercise these rights, please contact our Data Protection Officer at the address or email provided below.
We take reasonable steps to protect the confidentiality, security, and integrity of children’s personal information. We use industry-standard security measures such as encryption, access controls, and secure storage. Despite our efforts, no security measure is perfect or impenetrable, and we cannot guarantee the complete security of any information.
We retain children’s personal information only as long as is necessary to fulfill the purpose for which it was collected, and as permitted by law. Once the information is no longer needed, we will securely delete or anonymize it.
We comply with COPPA by:
Our Service is intended for use in the United States. If you use the Service from outside the United States, you understand that your information may be transferred to and processed in the U.S. By using the Service, you consent to such transfer and processing.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically to remain informed.
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your parental rights as described, please contact our Data Protection Officer:
Data Protection Officer (DPO): Nick Rackley
Address: 10922 80th Pl NE, Kirkland, WA 98034
Email: dpo@pictperfect.com
By using RobotRoom, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your children’s experience and data protection.